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Privacy Policy

Beauty Works Privacy Policy

Beauty Works is committed to protecting your privacy. This Privacy Policy explains how Beauty Works collects and uses your personal data. It also describes your rights with Beauty Works and how to exercise them. You may contact us on matters of privacy and data protection by sending an email to [email protected]

By using the Beauty Works website(s), you accept our Privacy Policy and our processing of your personal data. It is important that you read and understand our Privacy Policy before using our website; this includes but is not exclusive to browsing the catalogue, conducting a search on the catalogue, registering for a customer account online and making purchases via our ecommerce system.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Beauty Works Online may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/18.




Who are We?

We're Beauty Works, the UK’s leading brand of luxury, professional hair extensions for stylists, celebrities and women around the world. We offer a wide range of celebrity style hair extensions which includes weft, clip-in and pre-bonded hair extensions using only the finest Remy human hair. All our products are available to purchase online on any of our retail websites beautyworksonline.com and beautyworks.com. Beauty Works is a trading name of Ecotrade Europe Ltd, registered in England No.07094786.




How do we Collect Information from You?

We obtain information about you when you use our website(s), for example, when you register for a user account to make your shopping experience better, when you purchase a product, when you register as a subscriber on our newsletter list or when you connect with us over social media such as Facebook, Instagram and Twitter.

What information we collect.

We may collect the following information:

  • name and job title
  • contact information including email address, postal address and telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping.
  • we may use the information to improve our products and services.
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.




Third-Party Payment Processor

Beauty Works do not store credit / debit card details or your financial information

Beauty Works use third party payment processors, Secure Trading, Sage Pay, PayPal, Payl8r and Klarna, for all payment processing. Beauty Works does not store credit card details and instead relies on the third-party payment processor in the previous list of companies for this service.

In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. All such payment information is provided directly to our third party processors, Secure Trading, Sage Pay, PayPal, Payl8r and Klarna, whose use of your personal information is governed by their own privacy policy.

You may view each third party payment processors Privacy Policy at the following urls

Klarna payments and your personal information.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.




Security

Beauty Work strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.

In order to prevent unauthorised access or disclosure of personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.




Cookies Use

Beauty Works website(s) use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your web browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Review our cookie policy here.




Links to other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.




Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways.

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request the details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Beauty Works, Unit D3, Commercial Avenue, Handforth, SK8 6QH, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above postal address or email us at [email protected]. We will promptly correct any information found to be incorrect.

Your Right to Removal

You have the right to withdraw your consent for Beauty Works to use your information at any time. You have the right to request the removal of your infiormation from all the systems in our business, unless we are required to keep that information by law. To make this request pelase email [email protected] and we will contact you to validate your identity for the removal request. We will endevour to remove your information within 30 days from the date of request. If data removal is anticipated to take longer than 30 days we will communicate this with you giving clear reasons as to why the delay on the removal request.