We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.
    Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No
        interest. No fees, when you pay on time.
    Paying after delivery allows you to try before you buy and is the easiest way to shop online.
    Pay in 30 days is an unregulated credit agreement. Borrowing more than you can afford or paying late may
        negatively
        impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and
        late
        fees apply.
    Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of
        purchase,
        with remaining instalments scheduled automatically every 30 days. Select the Klarna option and enter your debit
        or
        credit card information.
    Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may
        negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.
        Ts&Cs and late fees
        apply.
    Review your latest purchases and make payments in the Klarna app or online.
    
        Safe and secure
        With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your
            information to prevent unauthorised purchases.
        Frequently asked questions
        Visit our Ts&Cs page to find out more about
            using Klarna.
        At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe
            payments
            are so much more than just a way to send money. That’s why our smooth checkout options give you more time
            and
            control so you can focus on the things you love.
        
            - More than 150 million shoppers are using Klarna.
- 450,000 retailers are working with us worldwide.
- We’re one of Europe’s largest banks and we’ve been powering online checkouts for over 15 years.
Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or
            paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents
            only.
            Subject to status. Ts&Cs and late fees
            apply.
        Pay in 30 days - Frequently Asked Questions
        The following FAQs are provided to merchants offering Klarna’s Pay in 30 days to their customers. They should
            be
            made easily available on the merchant website to ensure customers understand and have access to additional
            information regarding this payment method.
        Who is Klarna?
        Klarna is a payments service that helps you buy the things you want or need. Right now, over 150 million
            people
            worldwide use Klarna at over 450,000 online stores.
        How does Pay later in 30 days work?
        Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase interest-free.
            You
            can make this payment using a credit or debit card on the Klarna app or logging into www.klarna.com/uk. Klarna will send you a confirmation email
            once your
            order is confirmed with full details. You can see both past and future payments using the Klarna app.
        Am I eligible for Pay in 30 days?
        You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 30
            days.
            When you choose Klarna they will also check the information you provide and your financial situation.
        Can I have multiple Pay in 30 days orders at the same time?
        Yes, you can. If you see Klarna Pay in 30 days when you go to an online checkout then it is available to you.
            Every time you use Pay in 30 days, Klarna will check to see whether you can use the service again for each
            additional purchase.
        What does Klarna consider when reviewing my application?
        Klarna offers Pay in 30 days based on a number of factors such as the purchase amount, previous order
            history. If
            you are 18 or over, you can improve your chances of being offered Pay in 30 days by ensuring you provide
            your full
            name, accurate address details, and arrange shipping to your registered billing address. All orders are
            assessed
            individually. Just because you have been accepted for Pay in 30 days before does not mean it will be offered
            for
            every order. In turn, if your application for Pay in 30 days is denied, it does not mean it will be denied
            for
            future orders.
        What do I need to provide when I make a purchase?
        If you want to purchase something using Klarna’s Pay in 30 days, you'll need to share your phone number,
            email
            address, current billing address, and your credit or debit card details. If Klarna needs to talk to you
            urgently
            they'll use the phone number you've shared. For any other information Klarna needs to share with you,
            they'll send
            this to your email address.
        Will a credit search take place?
        When you use Pay in 30 days, Klarna will perform a credit search. This means Klarna will look at certain
            information in your credit report to decide whether to approve your purchase.
        How do I make repayments to Klarna?
        You can pay any time within 30 days of your purchase interest-free. You can make this payment using a payment
            card on the Klarna app or logging into www.klarna.com/uk. You can
            also
            enable Autopay and we will automatically collect payments on the due date. Klarna will send you a
            confirmation
            email once your order is confirmed with full details. You can see both past and future payments using the
            Klarna
            app.
        I have been asked to go to the Klarna site. Is this correct?
        If you choose to pay for your order using Pay in 30 days, Klarna will send you an email showing you how to
            pay.
            The email will have a link you can use to make this payment using your credit or debit card.
        Can I pay before the due date?
        Yes. Just go to the Klarna app or log onto Klarna.com/uk.
        Is my payment information safe?
        Payment information is processed securely by Klarna. No card details are transferred to or held by Beauty
            Works.
            All transactions take place through connections secured with the latest industry standard security
            protocols.
        How do I know Klarna has received my payment?
        Klarna will notify you by email and push notification when a payment is due and when you have made or missed
            a
            payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.
        What happens if I don’t make a payment on time?
        Pay in 30 days is a credit product and you are required to make your payment to Klarna. If you don't pay for
            your
            order on time, Klarna may charge late payment fees. Klarna may also share information about your missed
            payments
            with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or
            other
            lenders' credit products in the future. Full details can be found in the Klarna terms and conditions here.
        What happens if I don’t pay for my order?
        As Pay in 30 days is a credit product, if you don't pay for your order Klarna may use a debt collection
            agency.
            Klarna may also report the missed payment to credit reference agencies. This means you may find it more
            expensive
            or difficult to get credit in the future.
        I've received a statement, but I've not yet received my goods.
        If you have not received your goods please call Beauty Works to check on your order and delivery status. You
            can
            also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the
            order on
            hold in the Klarna app while you wait for the goods to arrive.
        What happens if I cancel or return my order?
        As soon as Beauty Works has confirmed with Klarna that your cancellation / return has been accepted, Klarna
            will
            cancel any future scheduled payments as well as refund any amounts due. You will see the return in the
            Klarna app
            immediately.
        I have canceled my order. How long will it take until I receive my refund?
        As soon as the store has registered your cancellation or your return, the refund will normally be processed
            within 5 business days.
        I have asked for a refund. How will I be refunded?
        Refunds will be issued back to the debit or credit card which was originally used at checkout.
        What happens to my statement, when I have returned the goods?
        Once Beauty Works has received the return and Klarna have received our confirmation, Klarna shall refund any
            payments collected and cancel any future scheduled payments. You are always able to monitor the status of
            your
            order in the Klarna app.
        What happens to my statement when I have returned part of my order?
        Once Beauty Works has received the partial return and Klarna have received our confirmation, an updated
            statement
            with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status
            of your
            order in the Klarna app.
        I haven’t received an email with my statement/payment information.
        You can log in the Klarna app or at www.klarna.com/uk, where you will
            find all of your orders and payment schedule information.
        I still have questions regarding payment, how can I get in touch?
        Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options. Klarna Customer Service.
        Pay in 3 - Frequently Asked Questions
        The following FAQs are provided to merchants offering Klarna’s Pay in 3 to their customers. They should be
            made
            easily available on the merchant website to ensure customers understand and have access to additional
            information
            regarding this payment method.
        Who is Klarna?
        Klarna is a payments service that helps you buy the things you want or need. Right now, over 150 million
            people
            worldwide use Klarna at over 450,000 online stores.
        How does Pay in 3 work?
        Klarna’s Pay in 3 is a credit product that lets you spread the cost of your purchases over 3 equal
            interest-free
            payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry
            about
            missing a payment. Klarna will take the first payment when you make the purchase, the second 30 days later
            and the
            final payment 60 days from your purchase date. You can see your past and future payments at any time using
            the
            Klarna app.
        Am I eligible for Pay in 3?
        You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3.
            When
            you choose Klarna they will also check the information you provide and your financial situation.
        Can I have multiple Pay in 3 orders at the same time?
        Yes, you can. If you see Klarna Pay in 3 when you go to an online checkout then it is available to you. Every
            time you use Pay in 3, Klarna will check to see whether you can use Pay in 3 again for each additional
            purchase.
        
        What does Klarna consider when reviewing my application?
        Klarna offers Pay in 3 based on a number of factors such as the purchase amount, and previous order history.
            You
            can improve your chances of being offered Pay in 3 by ensuring you provide your full name, accurate address
            details, and arrange shipping to your registered billing address. All orders are assessed individually. Just
            because you have been accepted for Pay in 3 before does not mean it will be offered for every order. In
            turn, if
            your application for Pay in 3 is denied, it does not mean it will be denied for future orders.
        What do I need to provide when I make a purchase?
        If you want to purchase something using Klarna’s Pay in 3, you'll need to share your phone number, email
            address,
            current billing address, and your credit or debit card details. If Klarna needs to talk to you urgently
            they'll
            use the phone number you've shared. For any other information Klarna needs to share with you, they'll send
            this to
            your email address.
        Will a credit search take place?
        When you use Pay in 3, Klarna will perform a credit search. This means Klarna will look at certain
            information in
            your credit report to decide whether to approve your purchase.
        How do I make repayments to Klarna?
        Klarna will take your Pay in 3 payments from the debit or credit card you shared when you made your purchase.
            Klarna will take the first payment when you make your purchase, the second payment after 30 days, and the
            final
            payment 60 days from the day you made your purchase. You can see both past and future payments using the
            Klarna
            app.
        Can I pay before the due date?
        Yes. Just go to the Klarna app or log onto Klarna.com/uk.
        Is my payment information safe?
        Payment information is processed securely by Klarna. No card details are transferred to or held by Beauty
            Works.
            All transactions take place through connections secured with the latest industry-standard security
            protocols.
        How do I know Klarna has received my payment?
        Klarna will notify you by email, SMS, or push notification when a payment is due and when you have made or
            missed
            a payment. You can always check the status of your order and payments in the Klarna app or by logging in at
            www.klarna.com/uk.
        What happens if I don’t make a payment on time?
        Pay in 3 is a credit product and you are required to make your scheduled payments to Klarna. Your payments
            are
            automatically withdrawn from your connected card or bank account according to the agreed payment schedule.
            Klarna
            will send you multiple friendly reminders before payment is due so you can make sure you’ve got enough money
            to
            pay. If payment fails, you may be charged a late fee, subject to our Ts&Cs.
        What happens if I don’t pay for my order?
        If you don't make your payments you will be in arrears as Pay in 3 is a credit product. Klarna may then share
            information about your missed payments with credit reference agencies. This means you may find it difficult
            or
            more expensive to use Klarna or other lenders' credit products in the future. Klarna may also refer any debt
            to a
            debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred
            to a
            debt collection agency, Klarna will share this information with credit reference agencies.
        I've received a statement, but I've not yet received my goods.
        If you have not received your goods please call Beauty Works to check on your order and delivery status. You
            can
            also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the
            order on
            hold in the Klarna app while you wait for the goods to arrive.
        What happens if I cancel or return my order?
        As soon as Beauty Works has confirmed with Klarna that your cancellation / return has been accepted, Klarna
            will
            cancel any future scheduled payments as well as refund any amounts due. You will see the return in the
            Klarna app
            immediately.
        I have canceled my order. How long will it take until I receive my refund?
        As soon as the store has registered your cancellation or your return, the refund will normally be processed
            within 5 business days.
        I have asked for a refund. How will I be refunded?
        Refunds will be issued back to the debit or credit card which was originally used at checkout.
        What happens to my statement, when I have returned the goods?
        Once Beauty Works has received the return and Klarna have received our confirmation, Klarna shall refund any
            payments collected and cancel any future scheduled payments. You are always able to monitor the status of
            your
            order in the Klarna app.
        What happens to my statement when I have returned part of my order?
        Once Beauty Works has received the partial return and Klarna have received our confirmation, an updated
            statement
            with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status
            of your
            order in the Klarna app.
        I haven’t received an email with my statement/payment information.
        You can log in the Klarna app or at www.klarna.com/uk, where you will
            find all of your orders and payment schedule information.
        I still have questions regarding payment, how can I get in touch?
        Visit Klarna app Klarna’s Customer Service page for
            a full list of FAQs, live chat, and telephone options.
        Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or
            paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents
            only.
            Subject to status. Ts&Cs and late fees
                apply.