Simply book onto the Video Consultation Service using the calendar. You will receive an email confirmation with your appointment details and how to join the video consultation on the day. When it comes to the day, join the video consultation using the link specified in your email and receive expert recommendations based on your hair colour, type, concern and desired goal. Our experts in house with populate your shopping bag with your new colour matched hair and personally selected aftercare. It's that easy!

Absolutely! Our experts will pick out from a selection of colour swatches and match the shade to your hair as closely as possible. Should you need advice on methods, they will run through each method type, maintenance and application time to help give you a better understanding around which method fits you and your lifestyle best.

We recommend making sure your hair has been washed at least the night before and making sure your camera is set up in natural day light so our experts can colour match your hair as accurately as possible. We recommend being ready for your consultation 5 minutes before to prevent any delays. Appointments may be rescheduled with a minimum of 24 hours notice. To reschedule your appointment, please contact our consultation team directly at 0161 3020493.

It's free! That's right. However this will only be for a limited time so we recommend making the most of this service whilst you can!

Our experts are here to address all your hair-related queries and provide tailored advice based on your hair by type, concern and desired goal. This includes recommendations for shampoos, conditioners, masks and sprays to help keep your hair nourished and protected from heat damage.