Delivery Information

• DELIVERY INFORMATION

                        CHRISTMAS DELIVERY NOTICE: Order before 3pm on 23rd December for Next Day delivery. Order before 3pm on 17th December for Standard Delivery. Now Shipping 7 Days a Week, we’re here for you every day — including weekends. Enjoy fast, reliable 7-day dispatch on all orders.
  Orders are dispatched Monday – Sunday and our cut off time for a same day dispatch is 3pm. Orders placed after 3pm with Express Delivery are usually dispatched the next day.

                    

• Standard UK mainland

  3-5 Days
  £4.98
  Free on orders over £50

• Next Day Signed For - UK Mainland Excluding Scotland

  Next day
  £8.65
  Orders placed on Monday - Friday by 3pm

• Express Delivery UK mainland

  1-2 Days
  Orders placed by Monday - Sunday by 3pm
  
  £6.96

• Next Day Delivery pre 1pm UK Mainland Excluding Scotland

  Orders placed Mon-Fri by 3pm
  
  £13.20

• Saturday Delivery Pre 1pm UK Mainland excluding Scotland.

  Orders placed Mon-Fri by 1pm
  £28.00

• Sunday DPD Delivery

  Order by 1pm Saturday
  From £10

• Northern Ireland

  2-5 Working Days
  From £6.96

• Standard Europe (selected countries)

  2-8 Days
  from £15.00

• America, Canada & Territories

  3-14 Days
  from £12.95

• Australia, New Zealand & Pacific

  5-14 Days
  from £24.00

• Please note that the delivery times are from the date of dispatch.
• All prices quoted above and quoted at the checkout at the time of your order, are inclusive of VAT.
• The cut off for Express delivery is 3pm daily Monday - Sunday.

Track my Order

You can Track your order with your order number HERE.
Your tracking number will also be sent to you via email once your order has been dispatched from our warehouse. Simply click the tracking number on your tracking email and you'll be directed straight to the carrier website where you'll see your latest update.

HOW TO AMEND DELIVERY PREFERENCES

From the carrier website or App you can opt to change the delivery address, arrange a collection and opt for a 'Safe Location' this is where the delivery will be left if no one is home.
You can update your delivery preference with your order number HERE

Delivery Time

For U.K. Express & Saturday Delivery, customer orders must be placed before 3pm Monday-Sunday only. Express delivery is not available for non U.K. addresses. Customer orders placed after the 3pm cut-off time will be processed on the next day. If ordering on a Friday and you want your item for Saturday you must order before 1pm and choose the Saturday delivery option at the checkout. Please note that Beauty Works is closed for U.K. Bank Holidays.

Delivery Charges

Delivery charges for Europe, USA, Canada, Australia & Rest of the World are calculated at the time of checkout. All International Delivery Costs are measured at the weight of your parcel, including the territory you want your parcel shipped to. All International prices stated above are the minimum delivery cost. Please ensure you check the delivery quote given for your parcel to be delivered at your selected country in the checkout before placing and completing your order.

Order Processing

We aim to dispatch orders within 1 - 3 working days however this can vary due to stock availability. You will be advised of the estimated delivery date shortly after your order is placed, depending on what delivery method you have selected. We use a courier for ‘Next Working Day’ deliveries and it can be delivered up until 6pm that day. If you require your order by a certain time before 6pm then you will need to select from one of our Express Delivery options either before 10.30am or 1pm.

Payl8r Orders

Orders placed using the Payl8r service can take up to 7 days to be processed by Payl8r. Please allow at least 48 hours before contacting us regarding your order. Due to the processing time with Payl8r applications, Beauty Works cannot supply the Express delivery service.

PayPal Orders

Orders placed using the PayPal service could be under review for up to 10 working days, therefore Beauty Works cannot Guarantee the Express delivery on PayPal Services.

Liability

Delivery times are quoted in good faith, we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. On the rare occasion that delivery is delayed due to our courier service we will not be able to send out any replacement goods until the original parcel has been confirmed as lost in transit. This can take up to 10 working days.

Click & Collect - DPD (Next Day)

The perfect pick up, handled with care!

How does Click & Collect work?

1. Choose Click & Collect at checkout – Select a nearby collection point.
2. Place your order before the cut-off time – Orders placed before 3 PM Monday–Friday and 12 noon Saturday–Sunday are dispatched the same day.
3. Receive your collection email – You’ll get a notification when your parcel is ready to collect.
4. Pick up your order – Bring your collection code and ID to the location.

Delivery Service

All HubBox orders are shipped via DPD Next Day Service, ensuring fast and reliable delivery.

Cut-off Times for Next-Day Dispatch:

• Monday–Friday: Order by 3 PM
• Saturday & Sunday: Order by 12 noon

How will I know when my order is ready?

You’ll receive an email and/or SMS notification from HubBox with your collection details and unique code.

What do I need to bring?

• Your collection code
• A valid photo ID (passport, driving license, or similar)

Collection Window
You have 7 days from the date your parcel arrives at the location.

Can someone else collect my order?

Yes, but they must bring:

• The collection code
• Their own photo ID

What happens if I don’t collect my order?

If your order isn’t collected within 7 days, it will be returned to us and we’ll process a refund.
Cost of HubBox
HubBox is available for £4.98 per order.

Can I track my HubBox order?

Yes! You’ll receive DPD tracking details once your order is dispatched